Privacy Policy
Effective 2026-10-20
This policy explains how Melbourne Epoxy Flooring Pros ("we") handles information collected through melbourneepoxyflooringpros.com.
What you share with us
We receive three kinds of information. First, anything you enter in our forms (name, phone, email, ZIP code, the service and your message). Second, call records when you phone us (your number, when you called, how long the call lasted and, where enabled, a recording and transcript). Third, basic technical data your browser sends, such as IP address, browser type and the page that referred you.
Why we use your information
- Replying to you and arranging an estimate or service visit
- Completing the work you ask for
- Keeping out spam and fraudulent submissions
- Understanding which pages lead to requests
Sharing your information
We pass information along only when it is needed to run the site, take calls and complete your job. That means our form, phone and scheduling providers and the technicians who carry out the work. Your personal information is not sold.
Retention and security
We keep request records only as long as needed for the purposes above and protect them with reasonable safeguards. No method of transmission is completely secure.
How we contact you
When you request contact, we may reach out by phone, text message or email about that request. Your carrier's message and data rates may apply, and you can reply STOP at any time to stop texts.
Access, correction and deletion
You can ask what information we hold about you, ask us to correct it, or ask us to delete it by calling (772) 794-8152 or contacting us through our online contact form.
Children's privacy
This site is not directed to children under 13 and we do not knowingly collect their information.
Changes to this notice
We may revise this notice from time to time. The date at the top shows the latest version.